Terms of Service

These Terms of Service ("Terms") form a binding agreement between you and Clymb("Clymb," "we," "us," or "our") governing access to and use of the Service available at useclymb.com, including related websites, apps, APIs, and product features.

By creating an account, clicking to accept these Terms, or using the Service, you agree to these Terms and our Privacy Policy and Cookie Policy. If you do not agree, do not use the Service.

1. Eligibility and Accounts

• You must be at least 18 years old (or the age of majority where you live) and able to form a binding contract.
• If you use the Service on behalf of a company, you represent that you have authority to bind that company, and "you" includes that company.
• You must provide accurate registration and billing information and keep it up to date.
• You are responsible for safeguarding credentials and for all activity under your account. Notify us promptly of any unauthorized use at support@useclymb.com.
• We may refuse, suspend, or reclaim usernames or accounts that violate these Terms or applicable law.

2. The Service

Clymb provides software to help founders set up and operate a business workflow, including workspace chat, document workflows (Files), connections to third-party platforms, store and brand tools, scheduling, and related features. Features may change, be added, or be discontinued over time.

The Service may generate drafts, recommendations, configurations, and other outputs based on your inputs and workspace context. Outputs can be incomplete, inaccurate, outdated, or unsuitable for your use case. You are solely responsible for reviewing outputs before you publish, sell, rely on, or otherwise use them.

3. Subscriptions, Fees, and Taxes

Some features require a paid plan. Current pricing is described at /pricing or in an order form. By purchasing, you authorize us and our payment processor to charge applicable fees, taxes, and renewal amounts.

• Unless stated otherwise, subscriptions renew automatically until you cancel.
• Fees are generally non-refundable except where required by law or expressly stated by us in writing.
• We may change pricing prospectively by providing notice as required by law. Continued use after the effective date of a price change constitutes acceptance.
• You are responsible for applicable taxes, chargebacks, and unpaid balances.

4. Acceptable Use

You will not, and will not allow others to:

• Use the Service for unlawful, fraudulent, deceptive, harassing, abusive, defamatory, or harmful purposes.
• Upload, generate, or distribute content that infringes intellectual property, privacy, publicity, or other rights.
• Attempt to reverse engineer, scrape, overload, disrupt, probe, or bypass security or usage limits of the Service.
• Misrepresent your identity or affiliation, or impersonate any person or entity.
• Use the Service to send spam, malware, or unauthorized communications.
• Use the Service in a way that violates platform rules of any connected third-party service.
• Resell, sublicense, or provide the Service to third parties except as expressly permitted.

We may investigate violations and suspend or terminate access, remove content, or report activity to authorities when appropriate.

5. Your Content

You retain ownership of content and data you submit to the Service ("Your Content"), including brand materials, product data, documents, and inputs. You grant Clymb a worldwide, non-exclusive, royalty-free license to host, process, transmit, display, and otherwise use Your Content solely as needed to operate, secure, maintain, and improve the Service and to provide features you request.

You represent that you have all rights necessary to submit Your Content and to grant the license above, and that Your Content does not violate law or third-party rights.

6. Clymb Intellectual Property

The Service, including software, interfaces, branding, documentation, and underlying systems, is owned by Clymb or its licensors and protected by intellectual property laws. These Terms do not transfer ownership of Clymb intellectual property to you. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes during your subscription.

7. Feedback

If you provide feedback, ideas, or suggestions, you grant Clymb a perpetual, irrevocable, worldwide, royalty-free license to use that feedback without restriction or compensation to you.

8. Third-Party Services and Integrations

The Service may integrate with third-party platforms (for example social networks, commerce platforms, or payment processors). If you connect a third-party account, you authorize Clymb to access and use that account as permitted by you and the third party to perform requested actions. Your use of third-party services remains subject to their terms and privacy policies. We are not responsible for third-party services and do not control their availability or policies.

9. Beta and Experimental Features

We may offer beta, preview, or experimental features. Those features are provided as-is, may be changed or withdrawn at any time, and may be less reliable than generally available features.

10. Confidentiality

If either party receives non-public information from the other that is marked or reasonably understood to be confidential, the receiving party will use it only to perform under these Terms and will protect it with reasonable care. This does not restrict information that is public, independently developed, or rightfully received from another source.

11. Privacy

Our collection and use of personal information is described in our Privacy Policy. You agree that we may process information as described there.

12. Availability and Changes

We may modify, suspend, or discontinue any part of the Service at any time. We do not guarantee uninterrupted, timely, or error-free operation. Planned maintenance and unexpected outages may occur.

13. Suspension and Termination

You may stop using the Service at any time and may cancel a paid plan through available account controls or by contacting support. We may suspend or terminate access immediately for violations of these Terms, non-payment, security risk, suspected fraud, legal requirements, or extended inactivity. Upon termination, your right to use the Service ends. Sections that by their nature should survive will survive, including ownership, disclaimers, limitations of liability, indemnity, and dispute terms.

14. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED OR ERROR-FREE, OR THAT OUTPUTS WILL BE ACCURATE, COMPLETE, OR RELIABLE.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLYMB AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO CLYMB FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow certain limitations; in those places, our liability is limited to the fullest extent permitted by law.

16. Indemnification

You will defend, indemnify, and hold harmless Clymb and its affiliates, officers, employees, and agents from and against claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to Your Content, your use of the Service, your violation of these Terms or applicable law, or your misuse of third-party services connected through the Service.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules, except where mandatory local consumer law requires otherwise. Except where prohibited, you and Clymb agree to resolve disputes in the state or federal courts located in Delaware, and you consent to personal jurisdiction there.

Before filing a formal claim, you agree to contact us at legal@useclymb.com and try in good faith to resolve the dispute informally within thirty (30) days.

18. Export and Sanctions Compliance

You may not use the Service if you are located in a jurisdiction subject to comprehensive U.S. embargoes or if you are on a denied-party list. You are responsible for compliance with applicable export and sanctions laws.

19. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the effective date. Material changes may be communicated by email or in-product notice. Continued use after changes become effective constitutes acceptance. If you do not agree, stop using the Service and cancel any paid plan.

20. Miscellaneous

• These Terms are the entire agreement between you and Clymb regarding the Service and supersede prior agreements on the same subject.
• If any provision is found unenforceable, the remaining provisions remain in effect.
• Our failure to enforce a provision is not a waiver.
• You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Notices to you may be sent to the email associated with your account or posted in the Service. Notices to us should be sent to legal@useclymb.com.

21. Contact

Questions about these Terms: legal@useclymb.com
Support: support@useclymb.com
Website: useclymb.com